Shipping and Return Policy for TheAika.com

Last Updated: September 16, 2023

Thank you for shopping with TheAika.com. We aim to provide you with a seamless shopping experience. Please take a moment to review our Shipping and Return Policy below.
 

Shipping Policy

1. Order Processing Time:

   • Orders are typically processed within 1-2 business days after payment confirmation.

2. Shipping Method:

   • We offer a standard delivery method for all orders.

   • Shipping is available to locations across India.

3. Cash on Delivery (COD):

   • For orders under Rs.1000, we offer Cash on Delivery as a payment option.

   • For orders above Rs.1000, only prepaid orders are accepted.

4. Shipping Fees:

   • Shipping fees are based on the total order value.

   • Orders above Rs.1000 qualify for free shipping.

   • For COD orders under Rs.1000, a nominal shipping fee may apply, which will be displayed at checkout.

5. Delivery Time:

   • Standard delivery typically takes 3-5 business days.

6. Order Tracking:

   • Once your order is shipped, you will receive a confirmation email with a tracking number.
      

Return Policy

1. Returns and Exchanges:

   • If you are not entirely satisfied with your purchase, you may initiate a return within 7 days from the date of delivery.

   • To request a return, please contact our customer support team and provide photographs, videos, and an explanation for the return. This information helps us process your request efficiently.

   • Returned items must be in their original condition, unused, and in their original packaging.

2. Return Process:

   • Upon receiving your request, our customer support team will guide you through the return process.

   • Please ensure the product is securely packaged for return.

3. Refunds:

   • Refunds will be processed within 7 days after we receive the returned product in our warehouse.

   • The refund will be issued to the original payment method used for the purchase.

   • Shipping fees are non-refundable unless the return is due to a product defect or an error on our part.

4. Return Shipping:

   • Customers are responsible for bearing the cost of return shipping unless the return is due to a product defect or an error on our part.
      

Contact Us

If you have any questions or need assistance with your order, please don't hesitate to contact our customer support team via email at aikatrading20@gmail.com or through our Contact Us page on our website.
 

At TheAika.com, we value your satisfaction, and we appreciate your business. Thank you for choosing us for your shopping needs.
Thank You